1. Information We Collect

When you contact us or use our services, we may collect: your name, email address, phone number, physical address, and details about the service you require. We collect this information when you fill out our contact form, call us, or engage us for a project.

2. How We Use Your Information

We use your information to:

Provide quotations and respond to enquiries
Deliver and manage our ICT services
Communicate about project progress and support
Send relevant service updates (with your consent)
Comply with legal obligations

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service partners only when necessary to deliver our services (e.g., equipment suppliers), and only with appropriate safeguards in place.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Project records are kept for a minimum of 3 years for warranty and reference purposes.

6. Your Rights

You have the right to:

Request access to the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data (subject to legal requirements)
Withdraw consent for marketing communications

7. Cookies

Our website may use essential cookies to ensure proper functionality. We do not use tracking or advertising cookies. No personal data is collected through cookies.

8. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.

9. Contact

For privacy-related enquiries, contact us at shawnmarawa1@gmail.com or call +263 771 763 656.

Privacy Policy